Terms & Conditions

Eligibility

You must be 18 years or older to place an order. We deliver within India only.

Prescription medicines

• Products marked “Rx” are dispensed only against a valid prescription from a registered medical practitioner.
• Our pharmacist will contact you to verify the prescription before dispatch. We may refuse or cancel an order, in full or in part, if the prescription is missing, invalid or does not match the order. Any amount paid for cancelled items is refunded.
• We do not sell narcotic, psychotropic or other restricted medicines online.

Medical disclaimer

Product information on this website is for general information only and is not a substitute for advice from a doctor. Always read the label and consult your doctor before starting, stopping or changing any medicine. Do not self-medicate.

Prices and payment

• All prices are in Indian Rupees and include applicable taxes. We never charge more than the MRP printed on the pack.
• Payment is made online through Razorpay — either the full amount, or (where offered) a fixed advance with the balance payable on delivery. The amounts are shown at checkout before you pay.
• Coupons are subject to their stated conditions and cannot be exchanged for cash.

Orders, cancellation and returns

Cancellations, returns and refunds are governed by our Refund & Return Policy, and delivery by our Shipping Policy.

Reviews

Reviews must be honest and based on your own experience. We may remove reviews that are false, abusive or make medical claims.

Liability

To the extent permitted by law, our liability for any order is limited to the amount you paid for it. Nothing in these terms limits your rights under the Consumer Protection Act, 2019.

Governing law

These terms are governed by the laws of India. Courts at Gautam Buddh Nagar (Noida), Uttar Pradesh have jurisdiction.

Contact and grievances

• Sharma Pharmacy
• Address: Nehru Garden, Landmark, A-42, Kamal Marg, Rajat Vihar, Shital Vihar, Khora Colony, Sector 62, Noida, Uttar Pradesh 201309
• Phone: +91 98106 22372
• Email: info@sharmapharmacy.com